Delta Airlines launched on March 16 its new technology called “Tap To Pay” that allows contactless payment for purchases onboard the plane.
This system will allow travelers to purchase headphones, food, or drinks using their mobile devices or credit cards without the need to be in contact with someone else. They will even be able to receive their payment receipts by email.
“These new features will not only provide peace of mind in the era of the pandemic by reducing touchpoints, but they are a key element of our vision to facilitate every step of the journey,” said Bill Lentsch, Director of Customer Experience.
Meanwhile, the airline is testing other biosecurity alternatives such as ‘digital menus’ that will be available on the seat backs on certain international flights, to streamline service, reduce the amount of waste, and allow cabin crew members, serve passengers more safely.
“At Delta, we think big, start small and scale fast to improve our customer experience,” added Lentsch, as many Delta aircraft, such as the Airbus A330-900, Boeing 764-400, and Boeing 757, have taps. that they do not need contact to function and antimicrobial lighting in the sinks to provide greater protection to users, and it is expected to equip the rest of its aircraft with these innovative measures by the end of this year.
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