United Airline and San Francisco Airport incorporate a biometric experience for US passengers on domestic flights. With this new technology, passengers will be moving from check-in to baggage delivery without establishing any physical contact between users and employees.
In this way, the people who participate will link their driver’s license data to their facial biometric data and go through each checkpoint without handing over their identification or boarding pass.
This new technology is called Smart Path and it is very suitable to incorporate now that the world is facing a global pandemic the implementation, will not only facilitate customer service without physical contact but will also speed up the flow of passengers at each control point.
For now, biometric verification is intended only for US citizens, which represents around 40% of travelers at the San Francisco Airport. We hope that soon it can be expanded not only to other citizens but also to other airports.
United Airlines has pioneered the implementation of these types of innovative technologies helping to set an even higher standard when it comes to safety and efficiency for users and employees.